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Updated: 23 January 2024
Depending on how you choose to interact with OmBiome, we may collect personal information from you. We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. With this information, we can provide you with easy access to our products and services. Having your personal information makes it easier for OmBiome to communicate with you special offers, promotions, and other marketing programs and news that may be of interest to you. you always have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing your preferences in your account. The information collected from you may include the following:
How Is Information Obtained By Automated Means
When you interact with our products and services, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, Internet service provider, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, dates and times of visits to the Online Channels, number of links you click while using the Online Channels, search terms, operating system, website traffic and related statistics, keywords and other data about your device and use of the Online Channels. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services, and help ensure they are working properly.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of the Online Channels. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
As previously stated, OmBiome uses your personal information not only to enhance your customer experience but also to administer our business. We may use the personal information we obtain about you to:
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.
Third-Party Analytics Services
We may use third-party web analytics services in connection with the Online Channels, such as Crazy Egg, Google Analytics, Optimizely and SOASTA mPulse and other analytics providers. These service providers use automated technologies to collect data (such as IP addresses) to evaluate the use of the Online Channels. To learn more about Google Analytics’ privacy practices, please visit https://www.google.com/intl/en/analytics/learn/privacy.html. To opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
Online Tracking/Interest-Based Advertising/Targeted Advertising
Our Online Channels are not designed to respond to “do not track” signals received from browsers. To learn how to opt out of ad network interest-based advertising, please visit www.aboutads.info/choices, http://www.networkadvertising.org/choices/ and http://preferences-mgr.truste.com/.
We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Rights and Choices
We maintain safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Other Online Services and Third-Party Features
Children’s Personal Information
[Attn: Customer Care Department]
1124 W. Carson St. MRL FL 3
Torrance, CA 90502
If you are a California, Colorado, Connecticut, Utah, or Virginia resident, you may take advantage of the following privacy rights:
For California, Colorado, Connecticut, Utah and Virginia residents, to take advance of your right to know/access, delete, correct or portability, please contact us using the “How to Contact Us” section above. We may request certain information to verify your identity before we can respond to such requests. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, subject to and after proper verification, unless we need additional time, in which case we will let you know. If we deny your request, you may appeal our decision by emailing us at [firstname.lastname@example.org]. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.
To take advantage of your right to opt-out of the sale or sharing of personal information or to opt-out of targeted advertising, please contact us using the “How to Contact Us” section above. We will work to comply with your opt-out request within 15 business days.
You may authorize an authorized agent to make a privacy rights request on your behalf. Authorized agents will need to demonstrate that you’ve authorized them to act on your behalf or must demonstrate they have power of attorney pursuant to applicable probate law. We retain the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity. An authorized agent is prohibited from using a consumer’s personal information, or any information collected from or about the consumer, for any purpose other than to fulfill the consumer’s requests, for verification, or for fraud prevention. If you are making a request as an authorized agent, please contact us using the information in the “How to Contact Us” section above, and provide your full name, address, email address, the full name of the person on whose behalf you are making the request, their address, email address, phone number, as well as the written permission of the person on whose behalf you are making the request.
To the extent that we collect, use, or share “Sensitive Personal Information” as that term is defined in applicable law, we limit our use or disclosure of the Sensitive Personal Information to permitted business purposes.
We may offer various financial incentives, such as discounts, rewards, exclusive offers, or other special perks to customers who sign up to subscribe & save, sweepstakes, contest, or other similar promotional campaign (collectively, “Incentive Programs”). When you sign up for one of the Incentive Programs, we ask you to provide your name and contact information, such as email address and/or telephone number. We use this information for the purposes described in Section 2. As our Incentive Programs involve the collection of personal information, they may be interpreted as a “financial incentive” program under California law. The value of your personal information that we collect is reasonably related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Incentive Program, less the expense related to offering those products, services, and benefits to Incentive Program participants.
Please visit the terms and conditions page of each Incentive Program to view full details, including how to opt-in, sign-up or participate, or contact us using the information set forth in the “How to Contact Us” section above.
Our Services are intended for a general audience. We do not direct the Services to children under 18 years of age, nor do we knowingly solicit or collect any personal information from, children under the age of 18 years old. If you are a parent or legal guardian and think that your child has given us data, you can contact us in writing or by email as provided above in the “How to Contact Us” section with “Children’s Privacy Information Request” in the subject line. If we learn that a minor has provided personal information through the Services, we will use reasonable efforts to remove such information from our files.
The contents and information on the Services are for your informational use only and are not intended to be a substitute for professional medical/dental advice, diagnosis or treatment or the independent clinical judgment of a health/dental care professional or any applicable facility protocols. We suggest that you seek the advice of your medical/dental care professional with any questions you may have regarding a medical/dental condition, illness, or treatment.
We maintain reasonable security procedures to help protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal information.
While we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and will not be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the internet, you can contact us at [424-324-9984]. If you have any questions, please contact us using the information set forth in the “How to Contact Us” section above.
Subject to applicable laws, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes and enforce our agreements.
If you wish to cancel your account or request that we no longer use your personal information to provide you services, contact us using the information set forth in the “How to Contact Us” section above.
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